Terms of service

The present General Terms and Conditions are designed to regulate the relations between DAKELCHE EOOD, UIC 204888828, with headquarters and address of management: Sofia, 17A Tsar Asen II Str., Ap.13, email: info@dakelche.bg, website : dakelche.bg, hereinafter referred to as “Dakelche”, and the customers and users of the e-commerce platform dakelche.bg, hereinafter referred to as the “Shop”.
By uploading and using the dakelche.com website with the associated hyperlinks as well as by buying products from the store, you fully accept and undertake to abide by these Terms and Conditions.


dakelche.bg is an e-commerce platform available at the Internet http: //dakelche.bg , through which you have the ability to create a Store Profile; View products and Store related information related to them to purchase the products in the store, signing contracts with Dakelche for purchase and sale; to receive information about new products offered by Dakelche in the Store; to establish contact with Dakelche through the means of communication available in the platform; exercise your right of withdrawal under the Consumer Protection Act.
The main features of each product are described on the product presentation page.

Upon purchase, you sign a Dakelche Purchase Agreement and pay him a fee for the delivered products under the terms and conditions set out in the Platform and these General Terms and Conditions. The fee is in the amount of the price announced in the platform. All prices listed in the Shop are incl. VAT.

The delivery price is determined separately from the price of the products in the platform when the order is made, according to the tariffs of the bulgarian courier company.

As a user, you are obliged to provide accurate information and data necessary for the processing and execution of your purchase by the Shop.

Dakelche organizes the delivery of the products you have requested, in accordance with the terms and conditions stated in the platform, and guarantees your rights provided by law in the framework of good faith, the criteria and conditions adopted in the practice, consumer or commercial law.

Dakelche is entitled at any time and without notice to make changes to published products and prices without owing to prior notification to users. All such amendments shall take effect upon their publication on the Store’s website. You are required to pay the price that was current at the time of the order.


The delivery of purchased products from the store is made by courier company Bulpost to your address or to an office of the courier company on the territory of the Republic of Bulgaria. Delivery takes place within two to five business days. In case of delay of delivery due to extraordinary circumstances, you will be informed by e-mail or other means of communication provided by you. For delivery outside the territory of the Republic of Bulgaria, please write to info@dakelche.bg.
The payment of the products is done by the Bulk Post courier service in cash upon receipt of the delivery. The products are sent to you for review before payment. The cost of delivery is calculated separately from the price of the product from the Store during the order’s formulation and before finalization.


In order to purchase products from the Store, users submit personal information. This information is under the protection of the Personal Data Protection Act. The store uses personal information to improve the services it offers. The information you submit is only used to fulfill your order and is not shared with third parties.

If you are subscribed to our newsletter but wish to opt out of your subscription, you can cancel it at any time, if you wish.


Hook is a small file that wants permission to be hosted on your computer’s hard drive. Once you have given your consent, the file is added and the hook helps analyze internet traffic or tells you when you visit a particular site. Thanks to cookies, Internet applications respond to you as an individual. The Internet application can customize its operations to suit your needs, likes or dislikes by collecting and storing your preferences.

We use 3 groups of cookies: WordPress cookie, Woocommerce cookie and Google Analytics cookie.

When entering wordpress, it uses hooks to store your identity verification data. After entering wordpress sets a hook, indicating that you are logged in and who you are for most of the interface usage. WordPress sets up a few more cookies. The end number is your individual user ID from the user database table. This is used to customize your view of the administrative interface and eventually the interface of the main site.

Woocommerce cookies allow the online store to function properly.

The “Google Analytics” cookies provide us with information about the visitor’s usage patterns on our site. Thanks to them we confirm and count the number of visitors and see how they move when they use it. This helps us to improve the way our site works, for example by making sure that users have found what they are looking for. The visitor remains anonymous.


The images, trademarks, logos and texts used in the platform are owned by Dakelche and are copyrighted. The content and information on this website is not subject to forfeiture and treatment without the express written consent of Dakelche.